INFORMATION DELL LATITUDE 5420 LAPTOP Good working laptop - good cosmetic condition - wear marks from normal use - if necessary we have added a new cover and/or palmrest skin. AC Adapter (Power Cord) is included! PROCESSOR: 2.4 GHz Intel Core i5-1135G7 11th Gen ProcessorMEMORY: 16GB DDR4 RAMHARD DRIVE: 256 GB SSD Solid State DriveSCREEN: 14" Display1920 x 1080 Maximum ResolutionWEBCAM: IntegratedGRAPHICS: Intel Iris XE Graphics WIRELESS: Intel Wireless + BluetoothKEYBOARD: BacklitAC ADAPTER (POWER CORD): IncludedSTANDARD BATTERY: IncludedHolds a charge - length of charge not warrantiedWindows 11 Pro Embedded LicenseNo OS has been installed so you can customize this laptop to your own needs. Instructions included on how to install the OS yourself by creating a bootable USB drive from any computer with a downloadable file from Windows Manufacturers website - easier than you think!! WARRANTY We include a 30-day hardware warranty on this item.COSMETIC CONDITION:Normal wear on a used computer can be considered minor cover scratches, minor wear to the keyboard, minor screen scratches/rub marks that have no impact on the picture, etc. Any broken pieces, gauges, screen issues, missing pieces, etc would be noted both in Cosmetic Condition and in the above description. CONTACT Customer Service and Inquiries - Click "Ask a question" toward the bottom of this auction. Please ask questions through the eBay messaging system. Hours of Operation - Monday - Friday 9am - 5pm Eastern NOTE: Orders and Questions over a weekend are processed on Monday. RMA Form - Click Here for the RMA Form. If you need to return an item, please complete this form and include it with your item. Not including an RMA form could delay your refund or replacement. eBay Store Policies - Click Here for additional payment, warranty and shipping information.